Blue Haven Pools Complaints and Reviews

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Blue Haven Pools
Main address: 560 Oliver Rd. 36117 Montgomery AL
334-394-8852, 334-277-3222,
  • 41 complaints
  • $190K claimed losses
  • $4.7K average
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  • Jun 08
  • Installers
  • Southfield, Michigan
  • Pool Shape
  • 1
  • 20

My pool, which is quite old (around 35 years or so) was built by Blue Haven Pools and it's the worst pool (structurally) ever made! For starters, the shape of the pool is completely wierd-kidney shape- so I think that somewhat contributes to the pools issues. However, the main problem with the pool is every 2 years- when we open it- some of the concrete from the walls of the pool (mostly in the... Read more

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  • Jul 10, 2013
  • Installers
  • Saint Augustine, Florida
  • Blue Haven Inground Pool
  • 3
  • 68

I had our pool installed, unfortunately, by Blue Haven this past winter. They finished our pool on Feb. 16 2013. So, its new! You would think that this would be when everything was in perfect order. WRONG! During installation they busted our main water line. My family of 6 was without water for 36 hours. They showed no concern what so ever for the inconvenience. And the project manager... Read more

Was this review helpful? 1 1

  • Jun 19, 2013
  • Construction
  • Tampa, Florida
  • Pool
  • 132

Pool is 6 years old and we have a slow leak. We contacted a company to come and inspect it. We have been advised we have a structural leak that is 6 ft from top to bottom. Have been calling corporate number for days. The message says hold on and someone will be with you shortly....that never happens. You then are asked to leave a message and that is the end. I really don't think they will... Read more

Was this review helpful? 0 1

  • Jun 17, 2013
  • Building Services
  • Pool
  • 160

BLUE HAVEN POOLS does a poor uality of work and does not stand behind their product. I bought a pool made by BHP in Austin and is cracked within 4 months. I had an engineer inspect it and he said the structure was very poorly designed. They never returned calls or dealt with issues. The bigger problem is the corporation does not stand behind their warranty either. I sued them and their CEO... Read more

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  • May 23, 2013
  • Construction
  • Phone Calls Return
  • 97

There are 5 phone number for blue haven pool and no one answers the phone I want to know why is it that I have called all phone number in the DFW area and no one answers. I need some hope with the pool that was installed by BLUE HAVEN POOL. Can someone please call me at 817-707-5692 I just can not believe that you have face out of this earth. PLEASE HAVE SOME ONE CALL ME. So please have some one... Read more

Was this review helpful? 0 3

  • Feb 05, 2013
  • Building Services
  • Orlando, Florida
  • Blue Haven Inground Pool
  • 143

Blue Haven pool will not honor their contract! The pool was built in 2005. The deck of the pool started cracking after the 2nd year and last year the pool started cracking. We called Blue Haven to come out to fix the crack in the pool. After delaying, they finally came out and "so called" fixed the pool. What they actually did was put epoxy that area without lowering the pool water. It... Read more

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  • Aug 05, 2012
  • Installers
  • Tucson, Arizona
  • Swimming Pool
  • 1
  • 129

We had an in-ground pool built in April of 2004. Salesman was a pro @ sales, office staff tried to keep up but company obviously took on more than they could handle. I was able to get someone out to fix cracks in our pool one time, while one of the employees, owner? showed up and actually tried to blame us for the cracks. Now, my pool is sinking and has cracks, I have made several calls to the... Read more

Was this review helpful? 1 0

  • Jul 16, 2012
  • Building Products
  • Sarasota, Florida
  • Swimming Pool
  • 137

2 1/2 years ago we signed a contract with Blue Haven Pools, Have had nothinng but issues with them and ironicly our pool was last one they built, before they packed up shop and left. We are left with a pool that is cracked and falling apart. I have called the so called service and consumer line with no calls back from anyone! Pieces of the cement structure are falling into pool, tiles are... Read more

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  • Jul 12, 2012
  • Construction
  • Atlanta, Georgia
  • Projects Supervision
  • 106

This company has not supervision on their proyects, I had to deal with electriccian, concrete workers , you name it.. Because the person in charge is to busy to do other jobs. These people do not have idea of proyect, completion, estimate time. They promise everything once they got you.. you are done in their hands. From day one was caos. whole week and nothing done. a simple proyect that... Read more

Was this review helpful? 0 7

  • May 11, 2012
  • Building Services
  • Oklahoma City, Oklahoma
  • Pool
  • 111

We signed our contract with Blue Haven pools of Oklahoma City/Edmond in October, and Now in May it is finished, after one week the pump is not working, have had sever water leaks repaired to our sprinkler system from there damage. Many mistakes from their electrician and had to hire one to fix the problems. They sent out their sprinkler guy and he also made mistakes and we had to hire one to... Read more

Was this review helpful? 1 9
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