Blue Haven Pools Complaints and Reviews

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  • 2.1
    • Customers like
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    • Customers don't like
      • No show no call for appointment1

    • Aug 27
    • Installers
    • Wharton, Texas
    • Inground Pool Installation
    • 24
    • REVIEW RATING 3/5

    I paid cash for my pool their contractors did an awful job. I only had my pool 18 months and I have cracks through the plaster. I contacted Blue haven they will not do anything about it. I DO NOT recommend them to ANYONE!!!!!! I emailed, I called, I got no where. I also reported it to the BBB. I am very disappointed with them as a so called respectable company that I let everyone know that is... Read more

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    • Aug 27
    • Installers
    • Wharton, Texas
    • New Inground Pool Poor Quality
    • 5
    • REVIEW RATING 3/5

    I paid cash for my pool their contractors did an awful job. I only had my pool 18 months and I have cracks through the plaster. I contacted Blue haven they will not do anything about it. I DO NOT recommend them to ANYONE!!!!!! I emailed, I called, I got no where. I also reported it to the BBB. I am very disappointed with them as a so called respectable company that I let everyone know that is... Read more

    Was this review helpful? 0 0

    Beautiful new pool,second season good luck if you have a problem and need it fixed ASAP, new pool customers take precedence all the time! Add comment

    • Apr 11
    • Building Services
    • Pool Construction
    • 471
    • REVIEW RATING 5/5

    I met with a Blue Haven salesman and was very impressed. I liked how everything was broken down and explained to us and every question was answered very professionally. We actually feel very bad for everything this man has to put up with working for this sham of a company. We would have waited to buy from him if he’d have gone to work with someone else. Ultimately, we went with another pool... Read more

    Was this review helpful? 7 2

    • Mar 24
    • Installers
    • Houston, Texas
    • In-Ground Pool
    • 338
    • REVIEW RATING 4/5

    I would have thought a company in business since 1954 would be doing something right ? I called the office of Blue Haven Pools to request a quote for a new pool. I spoke to Art Ramirez and he scheduled an appointment for him to come to my home to show me what the company had to offer and give me a quote. He scheduled me for last Sunday around 1:30PM. He followed up with an e-mail requesting... Read more

    Was this review helpful? 2 2

    • Mar 22
    • Home Construction and Repair
    • Odessa, Texas
    • Swimming Pool
    • 1
    • 1
    • 233
    • REVIEW RATING 4/5

    *** ARTISTS!! THEY WILL TAKE YOUR $$ AND LEAVE YOU WITH A DISASTROUS MESS REQUIRING DOUBLE $$ TO BE CLEANED UP AND FIXED!!! HAVE PROOF. SUIT PENDING!! Please do not use this bogus company for anything! You will be very sorry! BLUE HAVEN POOLS Owned by: Mike Witcher, home address: 504 Lindbergh, El Paso Tx, 79932. He should be held accountable for his indiscretions! HORRIBLE COMPANY,... Read more

    Was this review helpful? 2 1

    • Oct 09, 2014
    • Building Services
    • Las Vegas, Nevada
    • Pool Installation
    • 695
    • REVIEW RATING 5/5

    Our experience with Blue Haven was a nightmare from the beginning to the end. We started off working with Kevin back in April 2014 who is one of their sales guys at the Rainbow location. At first he seemed great and really excited to help us with our build design until he blew our budget by $9K after we specifically told him what we wanted to stay at $50K. We asked him several times throughout... Read more

    Was this review helpful? 5 1

    • Sep 04, 2014
    • Installers
    • Gulf Breeze, Florida
    • Swimming Pool
    • 412
    • REVIEW RATING 5/5

    Tim was our pool builder from Blue Haven Pools of Pensacola. I told him before we started in May 2012, that I had read many poor reviews of Blue Haven. He assured me that it was other franchises; The Pensacola one had been bought by new owners in 2010, and that the reviews were not of the current Pensacola Blue Haven. He was right! The pool came out better than expected. The work was great. A... Read more

    Was this review helpful? 6 0

    • Aug 07, 2014
    • Installers
    • Unprofessional Installers
    • 318
    • REVIEW RATING 4/5

    Please contact me davidm@troycable.net before you do any business with this company. We have been lied to, talked to very inappropriately and have a house flooded multiple times due to dirt sloping toward our house instead of away by these people who installed our pool.disaster.they are cocky and hard to get to return our attempts contacting them.Awful experience I don't know how they are still... Read more

    Was this review helpful? 2 3

    • Jun 08, 2014
    • Installers
    • Southfield, Michigan
    • Pool Shape
    • 1
    • 1
    • 239
    • REVIEW RATING 4/5

    My pool, which is quite old (around 35 years or so) was built by Blue Haven Pools and it's the worst pool (structurally) ever made! For starters, the shape of the pool is completely wierd-kidney shape- so I think that somewhat contributes to the pools issues. However, the main problem with the pool is every 2 years- when we open it- some of the concrete from the walls of the pool (mostly in the... Read more

    Was this review helpful? 2 0
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