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2.2 Based on 8 reviews
  • Customers like
    • Friendly staff 1
    • Quality of service 1
    • Sales 1
  • Customers don't like
    • No show no call for appointment 1
    • Rude manager 1
    • Unreliability 1

I love the pool we had built with Blue Haven. The entire process was incredibly easy from the sale all the way through construction. The sales person was very friendly and answered all of our questions. We then started construction and it was done within a few months. After it was built if we had any questions about the filters, or maintenance, the Blue Haven staff were very helpful and made sure... Read more

Was this review helpful? 1 0

frank the tiler for blue haven your a slimmy ***. tiles falling off, copping coming apart. only interested in money you ***. pavers around the pool sinking. pool fence rusted after 2 years and the company blamed me had to replace it with someone trust worthy. If your thinking blue haven, DONT... cheap and nasty. CEO is also a fuckwit, unapproachable, never in to take call. Run by family just... Read more

Was this review helpful? 1 0

Prior to having the pool install our yard was sloped from the back to the front meaning the back yard was much higher. After they installed the pool flood was present then they paid a company to cut the back down in a attempt to fix the problem now the water runs in the pool. Please i would consider using anyone but BH pools. your welcome to come by anytime to look at this mess. I now will have... Read more

Was this review helpful? 2 2

IF ONLY THERE WAS AN OPTION FOR ZERO STARS. THEY STARTED MY POOL BACK IN MAY 2015. CONTRACT STATES IT WILL TAKE 45 BUSINESS DAYS. HERE IT IS ONE DAY AWAY FROM DECEMBER AND I AM STILL WAITING FOR THEM TO COMPLETE THE JOB. LESLIE IS NOTHING BUT A LIAR. JIM JUST TELLS YOU WHAT YOU WANT TO HEAR AND THEN NEVER CALLS BACK. PAY MORE AND SAVE YOURSELF A HEADACHE. THE GUY WE HIRED EVEN STATED IT... Read more

Was this review helpful? 1 0

my 18month old pool has rust on both ends of railing. Ramonda ,when not at a meeting said she would send someone to find problem .man came said would return . Nothing has happened since even though I sent another registered letter. this has been going on for months . I would like my pool to be fixed. The railing does not feel as firm as when 1st installed. This is very bad customer service. When... Read more

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I called Blue Haven in Edmond,OK looking for Deck-O-Seal 125 product. I was given the phone number to Blue Haven by the Deck-O-Seal company. I was told Blue Haven carried this product, so I assumed (bad mistake) I could find it. I was a little taken back when this manager told me in a very rude way that they didn't carry it and uhhhh (after hearing me say that because I was a little taken back... Read more

Was this review helpful? 0 0

HORRIBLE SERVICE. OUR POOL LOOKED LIKE A SWAMP MORE THAN A POOL. YOU CAN BET HE WANTED HIS *** CHECKS FOR CLEANING IT!! WE FOUND OUT HE OVER CHARGED US FOR THE LINER WHICH NOW HAS 5 HOLES. TERRIBLE BUSINESS. LOTS OF LIES. Video to follow. Add comment

I paid cash for my pool their contractors did an awful job. I only had my pool 18 months and I have cracks through the plaster. I contacted Blue haven they will not do anything about it. I DO NOT recommend them to ANYONE!!!!!! I emailed, I called, I got no where. I also reported it to the BBB. I am very disappointed with them as a so called respectable company that I let everyone know that is... Read more

Was this review helpful? 0 0

Beautiful new pool,second season good luck if you have a problem and need it fixed ASAP, new pool customers take precedence all the time! Add comment

I met with a Blue Haven salesman and was very impressed. I liked how everything was broken down and explained to us and every question was answered very professionally. We actually feel very bad for everything this man has to put up with working for this sham of a company. We would have waited to buy from him if he’d have gone to work with someone else. Ultimately, we went with another pool... Read more

Was this review helpful? 7 3
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