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2.1 Based on 10 reviews
  • Customers like
    • Friendly staff 1
    • Quality of service 1
    • Sales 1
  • Customers don't like
    • No show no call for appointment 1
    • Rude manager 1
    • Unreliability 1
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Blue Haven pools, if your thinking of putting a pool in this summer don't use this company, they dtsrted my pool in December ant still not finished, we've had our property tore up, their subcontractors totally don't respect your property, and put no Pride into their job, we went our property being a mess, to plumbing inspection failing code, electric failing code, to thr pool leaking to date 5/2016 yje pool still is not complete the finish... Read more

Was this review helpful? 1 1

Blue Have Pools, Alpharetta, GA. The project coordinator has missed every deadline. The coordinator rarely uses email or text for communication. I believe that is to assume no written communication can be used to hold Blue Haven Pools accountable. He has made erroneous statements about work being done. He haphazardly decides the night before a part of the project is starting that he didn't ask which tile, which coping, which grout. If the... Read more

Was this review helpful? 0 0

This company Blue Haven pools of Oviedo, I would not recommend them to anybody their subcontractors are unprofessional have no customer service , the owner was only out to collect his check, no one here to oversee the work, completely dissatisfied, anyone thinking of hiring this company don't they will totally take advantage of you if this is your first pool build!!!!!four months to even be able to put water in than the pool started leaking,... Read more

Was this review helpful? 1 0

I love the pool we had built with Blue Haven. The entire process was incredibly easy from the sale all the way through construction. The sales person was very friendly and answered all of our questions. We then started construction and it was done within a few months. After it was built if we had any questions about the filters, or maintenance, the Blue Haven staff were very helpful and made sure we were satisfied. I highly recommend using Blue... Read more

Was this review helpful? 3 0

frank the tiler for blue haven your a slimmy ***. tiles falling off, copping coming apart. only interested in money you ***. pavers around the pool sinking. pool fence rusted after 2 years and the company blamed me had to replace it with someone trust worthy. If your thinking blue haven, DONT... cheap and nasty. CEO is also a fuckwit, unapproachable, never in to take call. Run by family just trying to make money from unaware first timers.... Read more

Was this review helpful? 4 0

Prior to having the pool install our yard was sloped from the back to the front meaning the back yard was much higher. After they installed the pool flood was present then they paid a company to cut the back down in a attempt to fix the problem now the water runs in the pool. Please i would consider using anyone but BH pools. your welcome to come by anytime to look at this mess. I now will have to get someone else to repair the pool that is... Read more

Was this review helpful? 2 3

IF ONLY THERE WAS AN OPTION FOR ZERO STARS. THEY STARTED MY POOL BACK IN MAY 2015. CONTRACT STATES IT WILL TAKE 45 BUSINESS DAYS. HERE IT IS ONE DAY AWAY FROM DECEMBER AND I AM STILL WAITING FOR THEM TO COMPLETE THE JOB. LESLIE IS NOTHING BUT A LIAR. JIM JUST TELLS YOU WHAT YOU WANT TO HEAR AND THEN NEVER CALLS BACK. PAY MORE AND SAVE YOURSELF A HEADACHE. THE GUY WE HIRED EVEN STATED IT IS A *** RUSH JOB. ERRORS LEFT AND RIGHT WERE MADE... Read more

Was this review helpful? 1 0

my 18month old pool has rust on both ends of railing. Ramonda ,when not at a meeting said she would send someone to find problem .man came said would return . Nothing has happened since even though I sent another registered letter. this has been going on for months . I would like my pool to be fixed. The railing does not feel as firm as when 1st installed. This is very bad customer service. When you ring and want to speak to ramonda she is... Read more

Was this review helpful? 1 0

I called Blue Haven in Edmond,OK looking for Deck-O-Seal 125 product. I was given the phone number to Blue Haven by the Deck-O-Seal company. I was told Blue Haven carried this product, so I assumed (bad mistake) I could find it. I was a little taken back when this manager told me in a very rude way that they didn't carry it and uhhhh (after hearing me say that because I was a little taken back after being told they had it) he continued to be... Read more

Was this review helpful? 0 0

HORRIBLE SERVICE. OUR POOL LOOKED LIKE A SWAMP MORE THAN A POOL. YOU CAN BET HE WANTED HIS *** CHECKS FOR CLEANING IT!! WE FOUND OUT HE OVER CHARGED US FOR THE LINER WHICH NOW HAS 5 HOLES. TERRIBLE BUSINESS. LOTS OF LIES. Video to follow.

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