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Blue Haven Pools

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31 complaints

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Blue Haven Pools social reviews and reports. Join community by posting your own comments or complaints.

Blue Haven Pools has been on the market since 1954. The company is considered to be number one pool builder in the United States. The company offers pool design and pool remodeling services. The designer from the company provides a separate client with a free consultation and exact, written quote for a pool customized for a particular backyard. On the web site of the company the customers can order a free 44-page color brochure with photos, pool buyer's checklist, as well as overview of planning and construction.

Blue Haven Pools also offers SmartFeatures™. Some SmartFeatures™ are available in several models, each with different capabilities and benefits.
Please try to contact Blue Haven Pools Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

Blue Haven Pools Complaints & Reviews

Blue Haven Pools Reviews

Kwatts
Blue Haven Pools - Continue problems with pool
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

We signed our contract with Blue Haven pools of Oklahoma City/Edmond in October, and Now in May it is finished, after one week the pump is not working, have had sever water leaks r...

#317924
May 11, 2012
15

William ...
Pool popped up Blue Haven Pools
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

About a month ago my pool popped out of the ground, I left several messages with the local company in New Orleans, never got a response. I went on therir sit and filled out a new ...

#313876
Apr 22, 2012
120

Anonymous
Blue Haven Pools Stain
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

My pool was bulit by Blue Haven in Jacksonville Florida. Three of my co-workers also had their pools built by Blue Haven around the same time frame. All of our pools are severely s...

#305370
Mar 16, 2012
393

Anonymous
Blue Haven Pools
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

Signed contracts in july, told from the time it went to council to the time it would be completed would be max 12 weeks. Its now november and still cant be given a start dat...

#271947
Nov 01, 2011
597

Csyager
Blue Haven Pools in GA are liars
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

The blue haven pools in Duluth Ga are liars. We decided to have them build our pool because the price was reasonable they helped with finance and they were a local business. We s...

#258715
Aug 30, 2011
592

Anonymous
Blue Haven Pools no follow up
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

I had my blue haven pool installed 3 years ago. at the end of the season last year we found a rust spot on the bottom of the pool, a perfect round rust spot. Called our pool servic...

#257261
Aug 23, 2011
506

Alenavesna
Blue Haven Pools - do NOT build pools with them!
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

If you ever need a POOL, just don't ask Blue Haven Pools to build it for you! Our pool is less than 2 years old! Over $50K spent. We purchased the house with the pool, assuming tha...

#256284
Aug 18, 2011
879

Anonymous
Blue Haven Pools - Took our money, never came back.
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

We paid Blue Haven for a new inground pool, which due to their delays, was not installed until the fall. They covered the pool, and when the spring came, never came back to get th...

#246490
Jul 01, 2011
743

Anonymous
Blue Haven Pools - Poor construction pool leaks
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

Blue Haven is a pool company i will never recomend to no one.it has been ten months and until this day they can not find the leak in our pool. this is so unproffesional. our pool l...

#244744
Jun 22, 2011
650

Anonymous
Blue Haven Pools , Edmond Oklahoma do poor workmanship and poor customer service.
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

Pool less than 5 years old. Heater has gone out twice. Tile fell off the spa twice. Break in pipe under main drain which would not happen if pipes had been surrounded by sand. Pool...

#239949
May 27, 2011
738

Jpursifull
Blue Haven Pools SUCK A$$
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

I have been trying to get in contact with some Blue Haven pools for four months now to come out service my blue haven pool and get a quote for installing a heater. I have called th...

#228868
Mar 25, 2011
747

Nisce
Blue Haven Pools - Crappy Customer Service
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

Sent to the BBB today This Company Customer Service is the worse ever. I am a call Center Sr. and I can't belive this company is not out of business by now. We initiated the...

#228419
Mar 23, 2011
703

Anonymous
Blue Haven Pools
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

I had a in ground Blue Haven Pool put in 4 years ago. The bottom of my pool has multiple rust spots. Blue Haven stated they did not cut the ties off properly when the pool was bui...

#227891
Mar 21, 2011
622

Chuck H
Avoid Blue Haven Pools of the Panhandle at all cost!
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

We contracted with Blue Haven Pools of Pensacola / Panhandle (Gulf Breeze, FL) in 2006 to install our pool, spa, waterfall and retaining wall. The project was consistently delayed...

#208065
Nov 20, 2010
864

Anonymous
Blue Haven Pools does not back their pools
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

Blue Haven Pools built a pool for me in 2008 and used a sub for the gunite who, unwittingly, used gunite that had too much clay in it. The result is that the plaster and tile is s...

#192659
Aug 05, 2010
712

Yimeado
Blue Haven Pools - Blue Haven is irresponsible!
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

Our pool has been installed for two years. We have gone through 7 timers and have requested the 8th. You'd think they would do more than hook an amp meter up to the wiring. ...

#188111
Jul 02, 2010
690

Mezh
Blue Haven Pools Rip off 6K
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

Blue Haven pools came here and gave me a price for a pool. Well after giving them a 6k deposit they never came here to install the pool. They are crooks don't do anything with ...

#184137
Jun 01, 2010
1028

Anonymous
Blue Haven Pools - Very bad company-took money, no calls
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

I was ripped off for 85 dollars and regret ever use blue haven pools products or services again. It is better for America that this company be sued where law sees acceptable and t...

#183409
May 25, 2010
751

Bamafan1...
Blue Haven Pools Ripoff
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

I paid Blue Haven Pools to install a pool in 2003. It comes with a "life time warranty" to the original owner that says it will hold water. For over two years I've been tryin...

#181350
May 08, 2010
1370

Anonymous
Blue Haven Pools - Unhappy client
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

We found Blue Haven online. They gave an estimate, an outline of what they proposed to do as a finished product. They did not show up on time, materials were not as expected, poor...

#178481
Apr 15, 2010
1494

Edgg
Blue Haven Pools no service
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

Beware of Blue Haven Pools! They can sell you a promise and the hopes of great service on warrenty but don't deliver in the long run! Terrible customer service after they build t...

#177477
Apr 06, 2010
626

Anonymous
Blue Haven Pools - Paid twice for pool construction
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

Blue haven pools promote themselvesin their literature as the worlds kargest pool builder with 55 years experience. this is not the case as they license the brand name to individua...

#151925
Aug 06, 2009
1025

Picasam
Blue Haven Pools - BLUE HAVEN - Misleading and Fraud
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

I built a pool with Blue Haven TN based on what they told me about their experience, reputable, dependable and long-standing company but it is false and misleading. Blue haven lice...

#148320
May 01, 2009
1655

Trisha6341
Blue Haven Pools have poor quality
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

Blue Haven pools resurfaced our pool and decking around the pool. I was very disappointed in their quality of work and their customer service. We had them do the repair in the wint...

#148123
Apr 27, 2009
755

Anonymous
Blue Haven Pools - Lied, did not replace stolen equip. due to their negligence.
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

Poor communication from the start of building our home. We are close to having our house finished on 5 acres in a rural-type area. Blue Haven decided to install a pump and filter...

#144427
Jan 21, 2009
774

Jlowrie@...
Blue Haven Pools - Blue Haven, San Antonio, is difficult to deal with.
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

I wish I would have known about this site before we selected our pool builder. Our salesman was slick. He proposed a lot of neat things. We thought they were in the contract and...

#141542
Nov 09, 2008
892

Jdash
Beware Blue Haven Pools - Houston
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

I paid nearly 30,000 for a pool to be built nearly 2 years ago(next month). The inground pool is unlevel, different color stones, shotty equipment used. I have been given the ryun ...

#126994
Jul 10, 2008
1344

Alnosh
Blue Haven Pools of Virginia Dishonest
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

I met the sales people in my office on 3/13, 2008 and agreed to buy from them I provided a $5000 deposit. The understanding was that Blue Haven would wait to hear from my bank prio...

#123300
Jun 06, 2008
1553

Anonymous
Blue Haven Pools -unreliable service, false advertising
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

We have been trying to get our pool finished for 3 months now. When we call the offices that sold us our pool to complain we are given the run around and treated like we do not mat...

#123031
Jun 04, 2008
2486

Anonymous
Blue Haven Pools - Failure to communicate, false advertising
5.0 560 Oliver Rd. MontgomeryAL36117 334-394-8852 http://www.bluehaven.com/search/

We were told the completion from start to swin time would be 3 weeks.We signed our contract March 2, 2008 Blue Haven did not start groundwork until April. Today is june...

#123030
Jun 04, 2008
1006
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