Blue Haven Pools Complaints and Reviews

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    • No show no call for appointment1

  • Apr 11
  • Building Services
  • Pool Construction
  • 199
  • REVIEW RATING 5/5

I met with a Blue Haven salesman and was very impressed. I liked how everything was broken down and explained to us and every question was answered very professionally. We actually feel very bad for everything this man has to put up with working for this sham of a company. We would have waited to buy from him if he’d have gone to work with someone else. Ultimately, we went with another pool... Read more

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  • Mar 24
  • Installers
  • Houston, Texas
  • In-Ground Pool
  • 179
  • REVIEW RATING 4/5

I would have thought a company in business since 1954 would be doing something right ? I called the office of Blue Haven Pools to request a quote for a new pool. I spoke to Art Ramirez and he scheduled an appointment for him to come to my home to show me what the company had to offer and give me a quote. He scheduled me for last Sunday around 1:30PM. He followed up with an e-mail requesting... Read more

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  • Mar 22
  • Home Construction and Repair
  • Odessa, Texas
  • Swimming Pool
  • 1
  • 1
  • 99
  • REVIEW RATING 4/5

*** ARTISTS!! THEY WILL TAKE YOUR $$ AND LEAVE YOU WITH A DISASTROUS MESS REQUIRING DOUBLE $$ TO BE CLEANED UP AND FIXED!!! HAVE PROOF. SUIT PENDING!! Please do not use this bogus company for anything! You will be very sorry! BLUE HAVEN POOLS Owned by: Mike Witcher, home address: 504 Lindbergh, El Paso Tx, 79932. He should be held accountable for his indiscretions! HORRIBLE COMPANY,... Read more

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  • Oct 09, 2014
  • Building Services
  • Las Vegas, Nevada
  • Pool Installation
  • 566
  • REVIEW RATING 5/5

Our experience with Blue Haven was a nightmare from the beginning to the end. We started off working with Kevin back in April 2014 who is one of their sales guys at the Rainbow location. At first he seemed great and really excited to help us with our build design until he blew our budget by $9K after we specifically told him what we wanted to stay at $50K. We asked him several times throughout... Read more

Was this review helpful? 4 0

  • Sep 04, 2014
  • Installers
  • Gulf Breeze, Florida
  • Swimming Pool
  • 321
  • REVIEW RATING 5/5

Tim was our pool builder from Blue Haven Pools of Pensacola. I told him before we started in May 2012, that I had read many poor reviews of Blue Haven. He assured me that it was other franchises; The Pensacola one had been bought by new owners in 2010, and that the reviews were not of the current Pensacola Blue Haven. He was right! The pool came out better than expected. The work was great. A... Read more

Was this review helpful? 4 0

  • Aug 07, 2014
  • Installers
  • Unprofessional Installers
  • 256
  • REVIEW RATING 4/5

Please contact me davidm@troycable.net before you do any business with this company. We have been lied to, talked to very inappropriately and have a house flooded multiple times due to dirt sloping toward our house instead of away by these people who installed our pool.disaster.they are cocky and hard to get to return our attempts contacting them.Awful experience I don't know how they are still... Read more

Was this review helpful? 1 1

  • Jun 08, 2014
  • Installers
  • Southfield, Michigan
  • Pool Shape
  • 1
  • 1
  • 203
  • REVIEW RATING 4/5

My pool, which is quite old (around 35 years or so) was built by Blue Haven Pools and it's the worst pool (structurally) ever made! For starters, the shape of the pool is completely wierd-kidney shape- so I think that somewhat contributes to the pools issues. However, the main problem with the pool is every 2 years- when we open it- some of the concrete from the walls of the pool (mostly in the... Read more

Was this review helpful? 1 0

  • Jul 10, 2013
  • Installers
  • Saint Augustine, Florida
  • Blue Haven Inground Pool
  • 3
  • 3
  • 346
  • REVIEW RATING 5/5

I had our pool installed, unfortunately, by Blue Haven this past winter. They finished our pool on Feb. 16 2013. So, its new! You would think that this would be when everything was in perfect order. WRONG! During installation they busted our main water line. My family of 6 was without water for 36 hours. They showed no concern what so ever for the inconvenience. And the project manager... Read more

Was this review helpful? 4 1

  • Jun 19, 2013
  • Construction
  • Tampa, Florida
  • Pool
  • 255
  • REVIEW RATING 2/5

Pool is 6 years old and we have a slow leak. We contacted a company to come and inspect it. We have been advised we have a structural leak that is 6 ft from top to bottom. Have been calling corporate number for days. The message says hold on and someone will be with you shortly....that never happens. You then are asked to leave a message and that is the end. I really don't think they will... Read more

Was this review helpful? 0 1

  • Jun 17, 2013
  • Building Services
  • Pool
  • 344
  • REVIEW RATING 5/5

BLUE HAVEN POOLS does a poor uality of work and does not stand behind their product. I bought a pool made by BHP in Austin and is cracked within 4 months. I had an engineer inspect it and he said the structure was very poorly designed. They never returned calls or dealt with issues. The bigger problem is the corporation does not stand behind their warranty either. I sued them and their CEO... Read more

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