Avoid Blue Haven Pools of the Panhandle at all cost!

42 of 60 Blue Haven Pools reviews

We contracted with Blue Haven Pools of Pensacola / Panhandle (Gulf Breeze, FL) in 2006 to install our pool, spa, waterfall and retaining wall. The project was consistently delayed and the workmanship very poor. We paid extra to have spray deck applied to our concrete. Within a few months, the spray deck started to flake off the concrete and we now have large areas that are bare concrete and look awful.

At first Blue Haven would return our calls, but then they stopped answering or returning our calls. Now we are told that the Blue Haven franchise and the Concrete Technology Inc. franchise (CTI was the spray deck sub contractor) have gone out of business.

We have contacted both Blue Haven Pools Corporate and CTI Corporate but neither company was willing to offer ANY ASSISTANCE. Blue Haven Pools Corporate would not even respond to our e-mail and there is no telephone number listed on their website.

The fact is that the Blue Haven Pool franchise is still operating in our area at the same telephone number with many of the same employees. When I spoke with the Mark, the General Manager, I was told that they were a different company and he was unwilling to offer any help.

We are now in the process of spending $15,000 to correct the many problems that Blue Haven Pools left us.

This is the most unprofessional organization that I have ever had the misfortune to work with. Their workmanship is poor, their staff unprofessional and no one is willing to stand behind their work or products. Avoid Blue Haven Pools of the Panhandle at all cost!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Product or service
Pool Project
Review category
Household Services
review #208065 by
Had an experience with Blue Haven Pools? Submit review ›
Helpful? 10 Yes 10 2 No 2
Had the same issue 1 Yes 1
42 of 60 Blue Haven Pools reviews
Comment as anonymous As anonymous or Log in
nellie

Jun 09 #1171082 Moraga, California, United States

We also had CTI do around our pool and our patio. There are many cracks and pieces of cement falling off. CTI will not do anything. The contractor was out of business within 6 months. Our yard is a mess. There product is horrible

0 0 Reply
Anonymous

Jul 06, 2015 #1004371

Beware of CTI, our sidewalk around our pool looks horrible and is very slippery & dangerous. Afraid to have people over because of falls.

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Blue Haven Pools. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Blue Haven Pools.
Filing a new complaint about
×