Filter by rating
filters
State:
Show
City:
Show
Product:
Show
1.0
Details
Blue Haven Pools review - Biggest Rip off in Pool Business...
Blue Haven Pools review - Biggest Rip off in Pool Business...
Blue Haven Pools review - Biggest Rip off in Pool Business...
Blue Haven Pools review - Biggest Rip off in Pool Business...
Blue Haven Pools review - Biggest Rip off in Pool Business...
Blue Haven Pools review - Biggest Rip off in Pool Business...
We tried to cancel our contract when it all started and were threatened with legal action if we did. Should have gone to court! Lies, Lies, Lies they do it as easy as breathing. It took them month's to complete the final punch list. It wasn't until we filed a report...
View full review
1 comment
Anonymous
#1524115

I would like to know the location of where your issue arose. I seemed to irritate my salesman at times so Im a little worried about signing a contract.

My salesman said if we signed the contract and something went wrong he would simply tear it up as they have tons of pools to sell. Kind of worried me. But not mad just worried because a pool is a major purchase.

Also said the add that ran was wrong and everyone at the office is in an uproar because they cant honor the advertised lower price. Seems shady but my hubby seems to think because he was in the military with his friend he is on the up and up.

Most Helpful
Review
#1265412 Review #1265412 is a subjective opinion of poster.
Product
Blue Haven Pools Pool
Cons
  • Little or no customer service
  • Untruthful
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Let the company propose a solution
1.1
Details
signed with blue haven to build a 64k pool it took 5 months to start when ten started they dug the hole then sat nothing then diid the concrete after that sat 4 months nothing happened then they came failed pluming inspection electricians came out to set equipment and...
View full review
Review
#1677285 Review #1677285 is a subjective opinion of poster.
Product
Blue Haven Pools Pool
Reason of review
Work Experience or Job Application
Loss
$64
Preferred solution
complete pool deck all pavers need removed and redone

Blue Haven Pools review in Houston, Texas: Pool "completed" in May of 2019 looks 15 years old and has had multiple problems

1.0
Details
Our pool in Houston, "completed" in May 2019 has been nothing but a disappointment. Leak (turned out to be in the underwater light) "couldn't " be detected by the "leak detection team" coming out 3 times; salt cell (deemed "fine" by the "warranty company" reads incorrectly (example from yesterday, readout says 3200 ppm while testing at Leslie's Pools says 3000 ppm); horrible discoloration on "floor", ledges, sides deemed "calcium scale" while read outs of testing show no more than 200 ppm of calcium since May; Company now says it's "our problem". Wish I had not gone with this company. Staff acted real friendly but actually offered only false reassurances
View full review
Review
#1672356 Review #1672356 is a subjective opinion of poster.
Product
Blue Haven Pools Pool
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered
1.9
Details
Our last review was about the defective plaster in our new pool that still has not been addressed. Additionally we have bubbles and whooshing from our pool and pump. They said it’s normal with the UV chlorination equipment the installed as an upgrade. That equipment...
View full review
Review
#1640997 Review #1640997 is a subjective opinion of poster.
Product
Blue Haven Pools Pool
Reason of review
Damaged or defective
Loss
$20000
Preferred solution
Let the company propose a solution
Tags
  • Blue Haven Gulf Breeze Fl
2.2
Details
Great salesman but not customer support.
View full review
1 comment
Anonymous
#1739971

Must have been Mr. Meyer that was your sales guy?

The problem is that they are a small company with a lot of demand.

They are like a dog chasing a car. What does the dog do when they catch it?

Review
#1633571 Review #1633571 is a subjective opinion of poster.
Reason of review
Poor customer service
Tags
  • bluehavenpools
2.0
Details
Absolute joke. Build time 8 months longer than told. $80k Pool starts falling apart 3 months after completion. Currently been chasing for 7 months for repairs after being told someone will contact us with repair plan every time we call. The last 2 months they have...
View full review
Review
#1559902 Review #1559902 is a subjective opinion of poster.
Product
Blue Haven Pools Pool
Cons
  • 8 months after reporting pool damage and constant chasing
  • Overall experience
  • Little or no customer service
Reason of review
Poor Customer Service & Poor Quality
Loss
$5000
Preferred solution
Let the company propose a solution
1.0
Details
This company needs to shutdown its operations! They started on my pool work in Dec2017 and after several stories of delays in July 2018 they decided to tell me they cannot build the pool !! Wasting precious customer time, these guys have no clue as to what it takes to...
View full review
Review
#1315707 Review #1315707 is a subjective opinion of poster.
Product
Blue Haven Pools Pool
1.8
Details
Blue Haven Pools review - Buyers beware
Blue Haven Pools review - Buyers beware
Blue Haven Pools review - Buyers beware

Update by user Jul 03, 2018

Frank met with me and is fixing the pool at the end of July.

Original review posted by user Jun 27, 2018

Buyer beware, Blue Haven Pools, Frank Elwood, does not honor the lifetime warranty on the structure of the pools he builds. Our pool will not hold water anymore because of all the cracks. I have contacted his...
View full review
1 comment
Anonymous
#1511723

Frank from Blue Haven met with this homeowner last week and has come up with an agreed upon plan to repair the pool as soon as the customers return to town at the end of July.

Resolved
Review
#1290405 Review #1290405 is a subjective opinion of poster.
Product
Blue Haven Pools Pool
Cons
  • Unreliability
  • Little or no customer service
  • Rude manager
Reason of review
Damaged or defective
Loss
$25000
Preferred solution
Let the company propose a solution
4.9
Details
Blue Haven Pools review - Major project Beautiful results best choice
Blue Haven in Gulf Breeze was a pleasure to build with it's a major project to undertake and Tim the project manager was there every step of the way keeping me informed. Nothing to complain about here. I am leaving a review here as I have seen some and think this is a...
View full review
1 comment
Anonymous
#1736965

Thanks

Review
#1286874 Review #1286874 is a subjective opinion of poster.
Product
Blue Haven Pools Pool
Pros
  • Quality of service
  • Sales
  • Friendly staff
Reason of review
Good customer service
Tags
  • timely manner

Blue Haven Pools review: Defective horrible pool plaster

Blue Haven Pools review - Defective horrible pool plaster
Blue Haven Pools review - Defective horrible pool plaster
Blue Haven Pools review - Defective horrible pool plaster
Our entire new pool is covered in gray foorprints and dark smudging. The tan ledge, stairs and seat have bright white swipes and dark gray smears. It looks 20 years old. The plaster guys said theres nothing they can do??? We want it repaired immediatly to look like the pool we were promised. To us it looks as if all the concrete stains bled right through to plaster because it was not applied right or not thick enough.
View full review
Review
#1265282 Review #1265282 is a subjective opinion of poster.
Service
Blue Haven Pools Pool Installation
Reason of review
Bad quality

Contact Blue Haven Pools Customer Service

Website:
Mailing Address:
560 Oliver Rd.
Montgomery, AL 36117
USA
Phone:
(205) 655-4744
All Blue Haven Pools Contacts

Blue Haven Pools Products and Services Reviews

Compare Blue Haven Pools to

Blue Haven Pools
Blue Haven Pools
133 reviews
2.0
VS
Anthony Sylvan
Anthony Sylvan
133 reviews
Compare Blue Haven Pools vs Anthony Sylvan
Blue Haven Pools review - Total Jerk in Blue Haven Truck I77 South Charlotte NC
Driving down I77 South in charlotte north Carolina today just south of exit 25 Here comes a Blue Haven Pool Pickup Truck down the ramp Comes up next to me and proceeds to merge without any concern of who was there Slam on the breaks because of course I have the right...
View full review
Review
#1204895 Review #1204895 is a subjective opinion of poster.
Service
Blue Haven Pools Vehicle Driver
Reason of review
*** Driver
Preferred solution
Let the company propose a solution