IF ONLY THERE WAS AN OPTION FOR ZERO STARS.THEY STARTED MY POOL BACK IN MAY 2015.
CONTRACT STATES IT WILL TAKE 45 BUSINESS DAYS. HERE IT IS ONE DAY AWAY FROM DECEMBER AND I AM STILL WAITING FOR THEM TO COMPLETE THE JOB. LESLIE IS NOTHING BUT A LIAR. JIM JUST TELLS YOU WHAT YOU WANT TO HEAR AND THEN NEVER CALLS BACK.
PAY MORE AND SAVE YOURSELF A HEADACHE. THE GUY WE HIRED EVEN STATED IT IS A *** RUSH JOB. ERRORS LEFT AND RIGHT WERE MADE BY THEM. EXAMPLE: AN OVERFLOW LINE WAS NOT INSTALLED.
I HAD ALREADY PAID FOR MY GRASS TO BE REPLACED. THEY HAD TO DIG IT UP AGAIN AND MESS WITH THE DECK. I AM STILL WAITING FOR THEM TO REPLACE MY GRASS SINCE IT WAS THEIR ERROR.
THEY FORGOT TO PUT THE VOLLEY BALL ANCHORS IN SO THEY HAD TO MESS WITH THE DECK AGAIN.THEY DID NOT CARE TO LEVEL THE DECK SO NOW IT LOOKS LIKE ***.
This reviewer shared experience about poor customer service and wants this business to have the product delivered as the author lost $5000. The author is overall dissatisfied with Blue Haven Pools. The most disappointing about blue haven pools pool from Blue Haven Pools was mistake after mistake and been told since sept that errors would be corrected Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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